If you aren't at home when the delivery arrives, don't panic! The postman will leave a notice in your letter box so you can pick up your parcel at the post office.
If you notice that the track & trace status shows that the parcel has been brought to the post office for you to pick it up there and you haven't received a pick-up notice, please contact the post office referred to in the tracking status.
Please note that only registered clients are authorized to pick up the parcel, so don't forget your ID card!